Appointments

How to make an appointment

You can request an appointment:

• using an online form
• through the NHS app
• or by phoning the surgery.

For some conditions it may be faster to get help from your pharmacy.

Things your pharmacy can help with

• Sinusitis (adults and children aged 12 years and over)
• Sore throat (adults and children aged 5 years and over)
• Earache (children aged 1 year to 17 years)
• Infected Insect Bit (adults and children aged 1 year and over)
• Impetigo ( adults and children aged 1 year and over)
• Shingles (adults aged 18 and over)
• UTI – Urinary Tract Infection (woman, aged 16 to 64 years)

Urgent appointments

If you need an appointment within 24 hours:

• Before 4pm, complete our online form
• Between 4pm and 6.30pm, phone the surgery.

Outside working hours and on bank holidays, contact 111.

Routine appointments

For appointments within the next 7 days or more, please request an appointment through our online form.

Home visits

Home visits are only available for housebound patients and for those too ill to attend the surgery.

 Information:
If you need a home visit, please call the surgery as early as possible, before 10:30am.

We will look at the information you give us and decide the most suitable person for you to see and what type of consultation you need. The doctor or nurse may consult with you face-to-face or by phone

Request an appointment using an online form

You can request an appointment by telling us about your condition or symptoms using an online form.

We’ll review your answers during practice hours and contact you to make sure you get the right help.

This could be

• self-care advice
• a follow-up phone call
• a follow-up video call
• an in-person appointment

You need to be registered with the practice to use this service.

Request an appointment using the NHS app or website

You can access the NHS app by downloading it to your smartphone, or through the NHS website. When you access the app you'll need to:

• login using your NHS account
• provide information about your request

We'll review your answers when the surgery is open, and then contact you.

Using the NHS app is often the fastest way to make your request. You need to be registered with the practice to use this service.

Contact the surgery by phone

You can call the surgery to request an appointment.

For on the day appointments when we are at capacity, you'll need to contact the following:

See surgery contact details

If you need help when we’re closed

We provide evening and weekend appointments outside of our normal opening hours. To request one of these appointments, you can:

• contact the surgery
• or call 111.

Extended access appointments may be at a different location.

Cancel an appointment

If you cannot come to your appointment, please cancel it as soon as possible so that we can help another patient. You can cancel an appointment:

• by following the link in the appointment confirmation
• through the NHS app
• or by phoning the surgery.